*TS:  5 Sure-Fire Methods: Care Planning for Behavioral Health Care[®] [REF: BHC, Clin Dir, StEd] The Source, January 2014, Vol 12, #10, Pg 2 JCp1410_B3

CTS.03.01.03 requires BHC organizations to have care/treatment plans that reflect “the assessed needs, strengths, preferences, and goals of the individual served”.  This requirement has been the most frequently cited BHC standard for the last five years in a row, including 38% of organizations surveyed in the first half of this year.  The article suggests a couple of common causes for non-compliance:

•  failure to be more person-centered (vs. provider-focused); particularly in the identification and documentation of plan goals.
•  failure to identify and document goals that are measurable.

Then, follows the ‘5 Sure-Fire Methods’ for improving compliance! One key suggestion involves getting the perspective of the individual to be served (their desired goals/outcomes; how they think these could best be achieved and how they would know when it has occurred). Providers should also make sure that significant assessment findings are addressed, whether directly or by referral/deferment and that plans are reviewed and revised as needed.
Tip: Encourage providers to note and incorporate the exact words of the individual to be served into the plan of care. Also consider reviewing the recent 48-minute webinar by TJC entitled, Overcoming Challenges to Person-Centered Care/Treatment/Service Planning[®].