• TS: –  Perspectives on Patient Safety: Chassin and Loeb: Framework Can Help Hospitals Achieve High Reliability[®] [REF: GB, JCSC, LDR, PI] The Source, November 2013, Vol 11, #11, Pg 15 JCs1311_B6

This is the second offering this month in a major TJC periodical that focuses on High Reliability and references the  article “High-Reliability Health Care: Getting There from Here”.  This 1-pager provides a brief overview of the article and twice mentions the “14 components” of the high-reliability framework.  It also announces that TJC is developing a high-reliability maturity assessment tool and field testing other tools to assist organizations in achieving high-reliability.
Tip:  GB and LDR should become familiar with the “14 components” of the following 3 essential factors for achieving high-reliability .  

• Leadership: (1-Board, 2-CEO/Management, 3-Physicians, 4-Quality Strategy, 5-Quality Measures, 6-Information Technology)
• Culture of Safety: (7-Trust, 8-Accountability, 9-Identifying unsafe conditions, 10-Strengthening systems, 11-Assessment)
• Robust Process Improvement: (12-Methods, 13-Training, 14-Spread)

We believe they are likely to be important reference points for leaders to know and begin integrating into long-range improvement planning.
See also: Refer to Dr. Chassin Commentary above and SPHCC’s High Reliability reference page.